Product features and product tiers
The Eproval platform is designed to be flexible and scalable to meet the changing needs of local government permitting. All three product tiers are built on the same rock-solid permitting platform and can be scaled at any time to add more users, features, functionality, application types or enhanced reporting. Eproval works on an annual subscription model and products can be upgraded at any time without any interruption in service.
Features
- unlimited number of users (applicants, reviewers and approvers)
- support for reviewers and approvers who are in local agencies and jurisdictions
- flexibility to add additional application types (some charges may apply)
- integration with other systems (e.g. 3rd-party payment providers, single sign-on)
- online and call-in technical support
- secure, cloud hosting
- support for mobile devices
- easy to use drag & drop files
- ADA compliance
- a custom portal URL
Our Product Levels
ePremium
Eproval’s flagship product with all the bells and whistles. Unlimited users and approvers. Multiple application types, flexibility to add payment processing, customized reporting, calendar function or additional modules as needed.
eProfessional
A robust enterprise-level product offering advanced tools, reporting, multiple applicants and approvers and processing up to two types of applications. Ideal for collaborating across departments and agencies.
ePrimary
A rock-solid permitting platform that features full application and approval workflows. Seamlessly scales as requirements for users and functionality change.
| Core Services | ||||
|---|---|---|---|---|
| Roles: Applicant, Notification Agency, Approver, Administrator | ||||
| One application type | ||||
| Dashboards for each role | ||||
| Custom questions for specific agencies | ||||
| Applications automatically saved | ||||
| Application-level and agency-level communications with Applicant | ||||
| Drag & drop file uploads in application questions and comments | ||||
| Internal notes & debriefing notes | ||||
| Conditional approvals | ||||
| Duplicate & renewal applications | ||||
| Related applications | ||||
| Printable application | ||||
| Standard payment tracking | ||||
| Activity log | ||||
| Email log | ||||
| Communications log | ||||
| Applicant surveys & reports | ||||
| Application report & save report | ||||
| Activity report | ||||
| Email report | ||||
| Manage agencies & users | ||||
| Application setup tools | ||||
| Content management tools | ||||
| Suspend applications | ||||
| Professional Services | ||||
| Role: Permit Administrator | ||||
| Multiple types of permit applications | ||||
| Internal workflow | ||||
| Predefined comments | ||||
| Assign Permit Administrators to specific application types | ||||
| Stakeholder surveys | ||||
| Stakeholder report & export | ||||
| Automated email notifications | ||||
| Communications report | ||||
| Event calendar | ||||
| Dashboard calendar | ||||
| Premium Services | ||||
| Agency workflow | ||||
| Invoicing | ||||
| Application fee calculations & payments | ||||
| Application summary (PDF) | ||||
| Permit generation (PDF) | ||||
| Automated permit numbering | ||||
| Payments report & export | ||||
| Custom payment reports | ||||
| Invoice report & export | ||||
| Public application information | ||||
| Custom communication workflow | ||||
Add-on modules
Add-on modules can be added to accommodate needs at any product level. The following is a list of add-on modules (non-custom)
- Payment and invoicing (eCommerce integration separate)
- Scheduled Notifications Module
- Permit Generator Module
- 2-Phase Application Module (Reservation of space)
- Calendar Module
- Survey Module (most often used as a post event wrap-up)
Custom integrations
In addition to preconfigured add-on modules, Eproval offers custom integrations including:
- electronic signatures
- document storage systems
- financial systems
- GIS
- ecommerce connectors
Rapid implementation & support for multiple applications
Common to all product tiers is the expertise of our customer success team who will assist you with rapid implementation. Once you see just how easy it is to implement Eproval you may want to use our platform for multiple applications. Licensing for eProfessional and ePremium allow for multiple application types. Read how one of our customers implemented a new application type in just two weeks.
Eproval extends and scales to accommodate needs
Driving collaboration across departments & government agencies
Why Eproval?
